At AIM Behavioral Health Services, we understand that navigating insurance for behavioral health services can be complex. Our goal is to make this process as seamless as possible for you, so you can focus on your journey towards wellness. Below, you will find detailed information regarding the insurance plans we accept, how to verify your coverage, and what to expect during the billing process.

Accepted Insurance Plans

We are in-network with a variety of insurance providers to ensure our services are accessible to as many individuals as possible. Currently, we accept the following insurance plans:

Aetna
CareFirst
Cigna
UnitedHealthcare
Tricare

(Out-of-network)

If your insurance provider is not listed here, please contact our office. We may still be able to work with your insurance on an out-of-network basis or discuss alternative payment options.

Verifying Your Coverage

Understanding your insurance coverage can help you avoid unexpected expenses. We recommend the following steps to verify your benefits:

  • Contact Your Insurance Provider: Call the customer service number on the back of your insurance card to inquire about your behavioral health benefits, including any deductibles, copays, and session limits.
  • Provide Us With Your Information: Before your first appointment, provide us with your insurance details. Our administrative team will verify your benefits and discuss any potential out-of-pocket costs with you.
  • Pre-Authorization: Some insurance plans require pre-authorization for behavioral health services. We will assist you in obtaining any necessary authorizations before your treatment begins.

Out-of-Network Benefits

If we are not in-network with your insurance provider, you may still have out-of-network benefits. Here’s how you can utilize these benefits:

  • Reimbursement: You pay for services upfront, and your insurance provider reimburses you based on your plan’s out-of-network coverage.
  • Superbill: We can provide you with a detailed receipt (superbill) that you submit to your insurance company for reimbursement.

Please check with your insurance provider to understand the specifics of your out-of-network coverage.

Self-Pay Options

For those without insurance or who prefer not to use their insurance, we offer competitive self-pay rates. Please contact our office for more information about our self-pay options and payment plans.

Billing & Payment

  • Copays and Deductibles: Copays are due at the time of service. If you have a deductible, you will be responsible for the full session fee until your deductible is met.
  • Invoicing: After each session, we will submit a claim to your insurance provider. Any remaining balance, such as copays, coinsurance, or uncovered services, will be billed to you.
  • Payment Methods: We accept cash, checks, and major credit/debit cards. For your convenience, we also offer online payment options through our secure patient portal.

Financial Assistance

We believe that everyone should have access to quality behavioral health care. If you are experiencing financial difficulties, please speak with our office about possible financial assistance programs or sliding scale fees.

Questions & Support

Our administrative team is here to assist you with any insurance or billing questions you may have. Please do not hesitate to contact us at (240) 636-1663 or [email protected]. We are committed to supporting you every step of the way.

Thank you for choosing AIM Behavioral Health Services. We look forward to supporting you on your path to wellness!